One of the most popular services of a professional business processing outsourcing bpo is the provision of a so-called “Virtual Assistant” to the company – a remotely working assistant who takes care of interacting with clients, sending messages, handling calls, etc.
The customer company is relieved of routine tasks, shifting them onto the shoulders of the outsourcing team, and gets the opportunity to direct its energy and time to key processes for business development or supervising complex projects. It is impossible to overestimate the importance of such help!
A virtual assistant is the key to a rapidly growing business and a growing reputation. This is saving resources – money and time – without layoffs, salary cuts and complaints. Trust our remote assistant to manage your affairs and do something more useful or enjoyable.
When you contact us, you will have the opportunity to choose from several options presented the one that will best suit the goals or budget of your enterprise, and if you have difficulties with the choice, our consultant will clarify any questions so that you can achieve the optimal result.
The customer will feel the benefits of outsourcing call center services after a short time.
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CaseStudies
11 - Pricing
We’ve got a perfectpricing for you
- Hourly
- Monthly
#1Startup
1299$
Team Size 2+
Start NowBenefits
- Agentsdedicated
- Team leadershared
- Operations Managershared
- Onboarding Managershared
- CSMshared
- HR People Partnershared
- Continuous Improvementadd-on
- L&D Officeradd-on
- WFMadd-on
- Quality Assuranceadd-on
- Bufferadd-on
- PEX Free 40hr Projectnot included
- Billing modelsubscription-based monthly billing
#2Professional
1200$
Team Size 5+
Start NowBenefits
- Agentsdedicated
- Team leadershared / dedicated, option to buy-up
- Operations Managershared
- Onboarding Managershared
- CSMshared
- HR People Partnershared
- Continuous Improvementadd-on
- L&D Officershared / dedicated, option to buy-up
- WFMadd-on
- Quality Assuranceshared / dedicated, option to buy-up
- Bufferadd-on
- PEX Free 40hr Projectincluded
- Billing modelsubscription-based or per hour
#3Enterprise
Contact Us
Team Size 25+
Start NowBenefits
- Agentsdedicated
- Team leaderdedicated
- Operations Managershashared / dedicated
- Onboarding Managershared
- CSMshared / dedicated
- HR People Partnershared / dedicated
- Continuous Improvementshared / dedicated
- L&D Officershared / dedicated
- WFMshared / dedicated
- Quality Assuranceshared / dedicated
- Bufferdedicated
- PEX Free 40hr Projectincluded
- Billing modelper hour or per transaction-based billing
Frequently
asked questions
Customer support is a range of services aimed at providing the customers with assistance and answers when it comes to purchasing and using the product.
Outsourcing of the support is a great way to gather a team that is going to ensure a great user experience, client satisfaction and will provide a high level care without you having to hire and educate a team in-house.
Yes, your AgainAgain VAs are only working on your tasks and responsibilities discussed in the agreement and in those hours which you have opted for.
Yes, of course. Although most of the businesses typically prefer 4 or 8 hours a day, five days a week, we still offer our 24/7 support from our global team. Usually clients share with us their requirements in terms of the coverages and we organize the team accordingly.
Yes, of course, we have multilingual VA support as well for our international clients. Reach out to our sales team in order to share your language and geographical requirements and we will get back to you with all the interested details.
All calls, chats, and actions are recorded for quality control purposes. Calls are routinely screened to make sure TSR’s are providing the highest quality of service. Weekly meetings are held to discuss new accounts and existing clients.
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