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Case Studies

Examples of projects where has helped industry leaders and startups transform the customer service system, improve the quality of service and increase cost efficiency.

Converting leads into new customers. Burtner Electric Case Study

Handling 15,000+ Calls For TripMole Travel Agency

Customer Support for Сlothing Store. Marilka Case Study

  • Problem

    TripMole sought a solution that could both maintain customer retention, secure consistent revenue, and uphold top-tier customer satisfaction levels.


    • The repeated models of income generation are studied
    • Effective marketing strategies have been implemented
    • Analysis and Diversification of Goods and Services
    • Implementation of the Loyalty Program
  • The original activewear brand, Marika was founded in 1982–at the height of the aerobics boom. Built for comfort and made to move, Marika was created in Los Angeles, California, for women on the go. Their mission is « Let’s face it - life can be a workout. So you need a workout wardrobe that moves with you – with little to no fuss.That’s why Marika is made for every way you move.»

ACIC : CRM Integration For Leading Pharmaceuticals Manufacturer

Call Centre Outstaffing For Avelo Airlines

Customer Support For Vates - IT Solutions Company